I changed my mind. Can I request a return / refund?

 
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

How do I know that the size I ordered is the right size for me?

Please refer to the size chart image provided with each item for accurate sizing information.

                                   

 Can I track my order?

All customers receive a shipping confirmation e-mail when their order ships, which includes a tracking number. To track your package, go to the link that was emailed, enter your tracking number, and press the “track” button to get shipment details.

 

When will I receive my order?

US Shipping

Please allow 4-8 business days for Economy Shipping.

Please allow 2-5 business days for Standard Shipping.

 

International Shipping

Please allow 6-18 days for Standard International Shipping. 

Time varies depending on where you are ordering from. 

If your order has not arrived within the aforementioned guidelines, please contact us and we will do our best to track your order for you.

 

Please do not hesitate to reach out! Our team is always willing to help in any way we can.

For any other questions fill out our contact form or reach out to us directly at:

sales@overlyjaded.com

info@overlyjaded.com

help@overlyjaded.com